Terms of service
This website is operated by Mainouk & Co (trading as Mainouk). Throughout the site, the terms “we”, “us”, and “our” refer to Mainouk & Co.
Mainouk & Co offers this website — mainouk.online
— including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. Mainouk & Co reserves the right to update, change, or replace any part of these Terms by posting updates and/or changes to this website. It is your responsibility to check this page periodically for changes. Continued use of or access to the site following any updates constitutes acceptance of those changes.
Our online store is hosted on TakeApp, which provides us with the e-commerce platform that enables us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country, province, or state of residence. If you are under the age of majority, you represent that you have obtained the consent of a parent or legal guardian to use this website and make purchases through it.
You agree not to use our products or services for any illegal or unauthorized purposes, and you must not, in the use of this website or our services, violate any laws applicable in your jurisdiction (including but not limited to copyright or trademark laws).
You must not transmit or introduce any worms, viruses, malware, or harmful code to the site or its systems.
Any breach or violation of these Terms of Service will result in an immediate suspension or termination of your access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (excluding credit card or other payment information) may be transferred unencrypted and may involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices.
Payment information is always encrypted during transfer over networks for your security.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service — including any contact information on the website — without express written permission from Mainouk & Co.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this website is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.
This website may contain certain historical information. Historical information is not necessarily current and is provided for your reference only.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our website.
You agree that it is your responsibility to monitor changes to our site and review updates periodically.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without prior notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
All prices displayed on mainouk.online are listed in South African Rand (ZAR) unless otherwise stated. Any promotional offers or discounts are available only for the period specified and are subject to availability.
SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)
Certain products or services may be available exclusively online through our website, mainouk.online. These items may have limited quantities and are subject to return or exchange only according to our Return Policy.
We make every effort to accurately display the colors, images, and descriptions of our products as they appear in store or online. However, we cannot guarantee that your device’s display will accurately reflect the actual product color or appearance.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We also reserve the right to limit the quantities of any products or services that we offer.
All product descriptions, pricing, and availability are subject to change at any time without notice, at our sole discretion.
We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same payment method, and/or orders using the same billing or shipping address.
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address, phone number, or billing address provided at the time the order was made.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You also agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to tools or resources that allow you to compare products, track orders, or enhance your shopping experience (“Optional Tools”). You acknowledge and agree that your use of these tools is entirely at your own risk and that we are not responsible for any results or outcomes obtained through their use.
We reserve the right to disable, remove, or modify any Optional Tools at any time without notice.
Any new features or tools that we may add to the website are also subject to these Terms of Service. Your continued use of Optional Tools following any updates or changes constitutes your acceptance of the updated Terms.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites or services that are not owned or controlled by Mainouk & Co.
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. By using our website, you acknowledge and agree that Mainouk & Co is not responsible or liable for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party websites.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites you visit.
SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you submit comments, feedback, suggestions, or other content to us through the website, you grant Mainouk & Co a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You agree that your submissions do not violate any third-party rights, including intellectual property, privacy, or publicity rights, and that you will not submit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
By submitting content to the site, you represent and warrant that:
You own or control all rights to the content you submit.
The content does not infringe or violate the rights of any third party.
You agree to indemnify and hold harmless Mainouk & Co from any claims arising from your submissions.
SECTION 10 – PROHIBITED USES
You may use our website and services only for lawful purposes and in accordance with these Terms of Service. You agree not to use the website:
In any way that violates applicable local, national, or international laws or regulations.
To exploit, harm, or attempt to exploit or harm minors in any way.
To transmit or introduce viruses, malware, or other harmful code.
To engage in any activity that could interfere with, disrupt, or negatively affect the website, its servers, or other users.
To collect or track the personal information of others without consent.
To engage in spamming, phishing, or fraudulent activity.
To impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity.
Any use of the site in violation of these prohibitions may result in immediate termination of your access to our services, and we reserve the right to report illegal activity to the appropriate authorities.
SECTION 11 – DISCLAIMER OF WARRANTIES
All products, services, information, and materials available on mainouk.online are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied.
Mainouk & Co makes no representations or warranties regarding:
The accuracy, completeness, or reliability of any content on the website.
The availability, functionality, or security of the website or any services offered.
The suitability of products for any particular purpose, including fragrance preferences, skin sensitivity, or other personal factors.
You agree that your use of our website, products, and services is at your own risk. To the fullest extent permitted by law, Mainouk & Co disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
SECTION 12 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Mainouk & Co, its affiliates, officers, directors, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or use, incurred by you or any third party, whether in an action in contract, tort, or otherwise, arising from:
Your access to, use of, or inability to use the website or services.
Any errors, omissions, or inaccuracies in the website content or product descriptions.
Any unauthorized access to or alteration of your transmissions or data.
Any other matter relating to your use of the website or services.
Our total liability to you for any claims arising out of or relating to these Terms of Service, the website, or any products purchased, shall not exceed the amount paid by you, if any, for accessing or using the Service.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so certain portions of this section may not apply to you.
SECTION 13 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Mainouk & Co, its affiliates, officers, directors, employees, agents, and suppliers from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including reasonable legal fees) arising from:
Your use of and access to the website or services.
Your violation of any terms, conditions, or policies outlined in these Terms of Service.
Your violation of any applicable laws or regulations, including but not limited to intellectual property, privacy, or other rights of a third party.
Any content or materials you submit or transmit through the website.
This indemnification obligation will survive your use of the website and your relationship with Mainouk & Co, even after your account is closed or these Terms of Service are terminated.
SECTION 14 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you with services shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.
You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the website shall be brought exclusively in the courts located in South Africa, and you consent to the personal jurisdiction of such courts.
Nothing in this section shall prevent us from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property or other rights.
SECTION 15 – TERMINATION
We may terminate or suspend your access to the website and services immediately, without prior notice or liability, for any reason, including but not limited to:
Your breach of these Terms of Service.
Any fraudulent, abusive, or illegal activity in connection with your use of the website.
Requests by law enforcement or other government authorities.
Upon termination, your right to access the website and services will immediately cease. All provisions of these Terms that, by their nature, should survive termination—including ownership provisions, warranty disclaimers, indemnity, and limitations of liability—shall survive.
SECTION 16 – CHANGES TO TERMS OF SERVICE
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service at any time. Changes will be effective immediately upon posting to the website at mainouk.online
It is your responsibility to review these Terms periodically to stay informed of any updates. Your continued use of the website or services following the posting of changes constitutes your acceptance of the updated Terms.
If you do not agree to any updated Terms, you must cease using the website and services immediately.
SECTION 17 – CONTACT INFORMATION
If you have any questions about these Terms of Service, our products, or our services, you can contact us using the following details:
Company: Mainouk & Co
Website: www.mainouk.online
Email: info@mainouk.online
Phone: 071 780 2020
Mainouk & Co offers this website — mainouk.online
— including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. Mainouk & Co reserves the right to update, change, or replace any part of these Terms by posting updates and/or changes to this website. It is your responsibility to check this page periodically for changes. Continued use of or access to the site following any updates constitutes acceptance of those changes.
Our online store is hosted on TakeApp, which provides us with the e-commerce platform that enables us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country, province, or state of residence. If you are under the age of majority, you represent that you have obtained the consent of a parent or legal guardian to use this website and make purchases through it.
You agree not to use our products or services for any illegal or unauthorized purposes, and you must not, in the use of this website or our services, violate any laws applicable in your jurisdiction (including but not limited to copyright or trademark laws).
You must not transmit or introduce any worms, viruses, malware, or harmful code to the site or its systems.
Any breach or violation of these Terms of Service will result in an immediate suspension or termination of your access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (excluding credit card or other payment information) may be transferred unencrypted and may involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices.
Payment information is always encrypted during transfer over networks for your security.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service — including any contact information on the website — without express written permission from Mainouk & Co.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this website is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.
This website may contain certain historical information. Historical information is not necessarily current and is provided for your reference only.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our website.
You agree that it is your responsibility to monitor changes to our site and review updates periodically.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without prior notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
All prices displayed on mainouk.online are listed in South African Rand (ZAR) unless otherwise stated. Any promotional offers or discounts are available only for the period specified and are subject to availability.
SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)
Certain products or services may be available exclusively online through our website, mainouk.online. These items may have limited quantities and are subject to return or exchange only according to our Return Policy.
We make every effort to accurately display the colors, images, and descriptions of our products as they appear in store or online. However, we cannot guarantee that your device’s display will accurately reflect the actual product color or appearance.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We also reserve the right to limit the quantities of any products or services that we offer.
All product descriptions, pricing, and availability are subject to change at any time without notice, at our sole discretion.
We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same payment method, and/or orders using the same billing or shipping address.
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address, phone number, or billing address provided at the time the order was made.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You also agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to tools or resources that allow you to compare products, track orders, or enhance your shopping experience (“Optional Tools”). You acknowledge and agree that your use of these tools is entirely at your own risk and that we are not responsible for any results or outcomes obtained through their use.
We reserve the right to disable, remove, or modify any Optional Tools at any time without notice.
Any new features or tools that we may add to the website are also subject to these Terms of Service. Your continued use of Optional Tools following any updates or changes constitutes your acceptance of the updated Terms.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites or services that are not owned or controlled by Mainouk & Co.
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. By using our website, you acknowledge and agree that Mainouk & Co is not responsible or liable for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party websites.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites you visit.
SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you submit comments, feedback, suggestions, or other content to us through the website, you grant Mainouk & Co a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You agree that your submissions do not violate any third-party rights, including intellectual property, privacy, or publicity rights, and that you will not submit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
By submitting content to the site, you represent and warrant that:
You own or control all rights to the content you submit.
The content does not infringe or violate the rights of any third party.
You agree to indemnify and hold harmless Mainouk & Co from any claims arising from your submissions.
SECTION 10 – PROHIBITED USES
You may use our website and services only for lawful purposes and in accordance with these Terms of Service. You agree not to use the website:
In any way that violates applicable local, national, or international laws or regulations.
To exploit, harm, or attempt to exploit or harm minors in any way.
To transmit or introduce viruses, malware, or other harmful code.
To engage in any activity that could interfere with, disrupt, or negatively affect the website, its servers, or other users.
To collect or track the personal information of others without consent.
To engage in spamming, phishing, or fraudulent activity.
To impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity.
Any use of the site in violation of these prohibitions may result in immediate termination of your access to our services, and we reserve the right to report illegal activity to the appropriate authorities.
SECTION 11 – DISCLAIMER OF WARRANTIES
All products, services, information, and materials available on mainouk.online are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied.
Mainouk & Co makes no representations or warranties regarding:
The accuracy, completeness, or reliability of any content on the website.
The availability, functionality, or security of the website or any services offered.
The suitability of products for any particular purpose, including fragrance preferences, skin sensitivity, or other personal factors.
You agree that your use of our website, products, and services is at your own risk. To the fullest extent permitted by law, Mainouk & Co disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
SECTION 12 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Mainouk & Co, its affiliates, officers, directors, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or use, incurred by you or any third party, whether in an action in contract, tort, or otherwise, arising from:
Your access to, use of, or inability to use the website or services.
Any errors, omissions, or inaccuracies in the website content or product descriptions.
Any unauthorized access to or alteration of your transmissions or data.
Any other matter relating to your use of the website or services.
Our total liability to you for any claims arising out of or relating to these Terms of Service, the website, or any products purchased, shall not exceed the amount paid by you, if any, for accessing or using the Service.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so certain portions of this section may not apply to you.
SECTION 13 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Mainouk & Co, its affiliates, officers, directors, employees, agents, and suppliers from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including reasonable legal fees) arising from:
Your use of and access to the website or services.
Your violation of any terms, conditions, or policies outlined in these Terms of Service.
Your violation of any applicable laws or regulations, including but not limited to intellectual property, privacy, or other rights of a third party.
Any content or materials you submit or transmit through the website.
This indemnification obligation will survive your use of the website and your relationship with Mainouk & Co, even after your account is closed or these Terms of Service are terminated.
SECTION 14 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you with services shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.
You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the website shall be brought exclusively in the courts located in South Africa, and you consent to the personal jurisdiction of such courts.
Nothing in this section shall prevent us from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property or other rights.
SECTION 15 – TERMINATION
We may terminate or suspend your access to the website and services immediately, without prior notice or liability, for any reason, including but not limited to:
Your breach of these Terms of Service.
Any fraudulent, abusive, or illegal activity in connection with your use of the website.
Requests by law enforcement or other government authorities.
Upon termination, your right to access the website and services will immediately cease. All provisions of these Terms that, by their nature, should survive termination—including ownership provisions, warranty disclaimers, indemnity, and limitations of liability—shall survive.
SECTION 16 – CHANGES TO TERMS OF SERVICE
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service at any time. Changes will be effective immediately upon posting to the website at mainouk.online
It is your responsibility to review these Terms periodically to stay informed of any updates. Your continued use of the website or services following the posting of changes constitutes your acceptance of the updated Terms.
If you do not agree to any updated Terms, you must cease using the website and services immediately.
SECTION 17 – CONTACT INFORMATION
If you have any questions about these Terms of Service, our products, or our services, you can contact us using the following details:
Company: Mainouk & Co
Website: www.mainouk.online
Email: info@mainouk.online
Phone: 071 780 2020